By replacing the current HP series print driver with a older version of print driver that does not contain I was able to stop the. is a file used by the “SurePrint” program form HP, and is used to help control the LaserJet printer on Windows PCs. Despite being a highly. Additionally, the printers that have been loaded (HP and HP ) are not present in Printers even though Fault Module Name:

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HP 1020 Printers disappear because the Print Spooler service terminated unexpectedly

Plugged in printer, working. In Adobe Reader, click on “Print I’ve got a system that’s only a couple of months old, too. Just thought I would check in with a “we’re in the same boat”. Check the Zzsr.dll Fixits here and if you have to use the other methods go back and try them again afterwards. My father-in-law has had this problem for over a year, and I can usually expect a call from him every 3 months or so when the issue resurfaces. Problem did return, again!

How to Fix HP Laserjet cannot Print ZSR.DLL

You have completed the first thing to try. I’ve really lost faith in HP products over the past year, I feel their reputation isn’t what it once was and I’m considering switching to their competition.

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We are grateful for any donations, large and small! I’ve been having these exact issues for awhile now. There appears to be a complete lack of interest by HP to resolve this problem as the problem was initially reported in the HP forum over a year ago. Notify me of new posts via email. From there, I was able to make another go at the install and succeeded. Should be fairly easy to fix probably Adobe just has to release the files so the spooler can delete them.

Hey Man, It works!!! The crappy HP printer driver is causing the print spooler to crash, so don’t have that printer use the printer spooler. If our content zsr.rll helped you, or if you want to thank us in any way, we accept donations through PayPal. I will try the fix. Restart, print stuff, everything should be working normally!

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This topic has been archived. Hi, Use this method to clear the spooler then uninstall and reinstall your printer check with the maker for the latest driver. You can follow any responses to this entry through the RSS 2. First, I installed the hotfix here: First follow the ssr.dll on MS Knowledgebase at http: I rebooted and now it comes up with the following message in the event log:. It worked perfectly, and now several reboots later, I still have no problems. No matter what we do this problem is getting resolved.


H1p020 an IT pro? John Pitchlynn Created on December 23, Click Here to join Tek-Tips and talk with other members! However, I just noted an interesting pattern today.

Your windows drive may have another name for instance, but this would be uncommon. Try printing a test page with the new driver. I have looked at the printers with the hope of reinstalling the driver this is a laserjet which has been running great. It worked so I just had to share. This has worked so far for us. Click the “Settings” button under Performance.

With that done, you will also need to make sure that you do not create PDF print jobs that the printer may still not work with. The errors with ZSR. I have a relatively new Gateway computer with Windows 7 and Adobe Reader 9, and an older but until now very trusty and reliable HP Laserjet printer not a but it looks very similar. Two printers had zsr.dlk in the queue, the unplugged local printer and a network printer.

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